Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will open. It offers comprehensive information about all the actions that you can perform on that particular page. Each context menu appears on the very same page so that you can swiftly return to your work.
Video Tutorials
We have an extensive variety of how-to videos clarifying how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.
If you can't find the solution you need, take a peek at our extensive Frequently Asked Questions database, which contains questions asked by actual persons and offers real solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's so as to encompass all the new additions and innovations related to our platform.
Ticketing System
If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of support engineers available 24x7x365 and ready to help you with any query. Each trouble ticket you open will be answered within 60 minutes (the average trouble ticket response time being only twenty minutes), so you will not have to wait a long time to receive an answer to your question.